Welcome to VC Assist

Log a ticket under Academic Operations if you have an academic or operational query on assessments, timetables, material or lecturers and more..

Log a ticket under Admissions if you have a query on academic credits, graduation, registration or if you require a transfer or an amendment to your contract.

Log a ticket under Finance if you would like to make an amendment to your payment plan or payment option, if you have a query on your statement, a financial hold or overdue account.

Log a ticket with the Library and Information Services if you require assistance from your Information Specialist or would like to make an appointment.

Log a ticket under IT helpdesk if you require IT assistance or if you have a Learn or connect system query..

If you are a Returning Student and would like to apply for a new qualification - log a ticket here..

Log a ticket here if you would like to apply for a Special Concession for completing assessments under exam conditions, for chronic physical and mental conditions or conditions relating to comorbidity in pandemics.

Log a ticket under Student Hub if you would like to make an appeal, request a remark, apply for a credit, a replacement assessment, a reprint and more. If you would like to query a ticket logged via the Student Hub – please contact us on STUDENT HUB TEL: +27 10 007 5100

Log a ticket under Student Wellness if you require assistance from your Student Wellness Manager or would like to make an appointment..